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Ambara Digital Nusantara

Ransomware recovery

Recovering servers hit by ransomware

If your servers are hit by ransomware, the priorities are to limit the damage, preserve evidence and restore critical services as quickly and safely as possible.

Get urgent helpCybersecurity
FrameworksNIST SP 800-61 Rev. 3NIST SP 800-184ISO/IEC 27035
Affected servers.locked files, ransom noteVerified clean backuprestore point before infectionintegrity checkedRecovery order1Isolate2Eradicate3Restore4HardenCritical services first, monitored closely after restore.
Recovery restores from a backup verified as clean, in business-priority order.

01

Scope of work

01

Isolation

Disconnect affected endpoints and servers to stop the spread.

02

Initial forensics

Identify the root cause and attack path before systems are cleaned.

03

Data and service recovery

Restore data and services in business-priority order from backups verified as clean.

04

Post-incident hardening

Strengthen controls so a similar incident does not recur.

02

Order of work

  1. Triage

    Assess how much is encrypted, which critical systems are affected and which backups are available.

  2. Containment

    Isolate compromised networks and accounts without destroying evidence.

  3. Eradication

    Remove attacker access and persistence before recovery starts.

  4. Recovery

    Restore in stages by business priority, with close monitoring.

  5. Review

    Incident report, lessons learned and a hardening plan.

03

Need urgent help?

Call our main number and choose “Security incident” on the form. We help with rapid triage, initial containment and a measured recovery plan.

Get urgent help

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